Order Delivery
What are the time slots to schedule a delivery?
NowNow is an on-demand delivery service, so there are no fixed time slots to choose from. Once your order is accepted, it will be delivered within the promised delivery time shown on the app at checkout ?? You can track your order live in the app ...
What are the store timings on the NowNow app?
Each store on the NowNow app has its own operating hours. Store availability updates automatically based on those hours. If you place an order before the store closes, it will be delivered within the promised delivery time shown on the app.
What You Receive Is, what You Pay For
At the time of delivery, we recommend checking each item against the invoice ? If any invoiced item is missing, please report it immediately to the delivery partner. ? Can’t check at delivery? No worries — if you weren’t available or didn’t verify ...
Will someone inform me if my order delivery gets delayed?
We always aim to deliver your order within the promised time ⏱️ However, delays may occasionally happen due to high order volumes or other unforeseen circumstances. If a delay occurs, you’ll be notified through the app or by our customer support team ...
Do you deliver in my area?
You can browse and check available stores based on your saved address or area ? Only stores that deliver to your location will appear on the app — if you don’t see a particular store, it likely doesn’t deliver to your area yet. We’re constantly ...
How do I change the delivery address?
You can update your delivery address directly from the NowNow app. Here’s how ? ? Before placing the order: Tap the location widget at the top of the app Choose from your saved addresses or add a new one ? After placing the order: Address changes ...
How will the delivery be done?
Deliveries on NowNow are handled by: Our dedicated in-house riders ? Or, in some cases, by the store's own delivery team Either way, we’re committed to making sure your order reaches you smoothly and on time ⏱️?
How are fruits and vegetables weighed?
Fruits and vegetables naturally vary in size and weight ?⚖️ While shopping, you'll see an estimated weight and price based on per-kilogram pricing. At the time of delivery, the final price is calculated based on the actual weight of each item.
How are fruits and vegetables packed?
Fresh fruits and vegetables are handpicked, cleaned, and packed in the store’s own packaging ?? We make sure all items are handled with care and packed hygienically to maintain quality and freshness.
When will I receive my order?
Once you place your order, you’ll be taken to the order confirmation screen, where the expected delivery time is clearly shown ⏱️? You can also track your order live in the app for real-time updates.