When will I receive my order?

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• Will someone inform me if my order delivery gets delayed?

  We do our best to fulfill the orders within the promised time. However, a delay may occur due to a high influx of orders or other unforeseen circumstances. In such cases, we will notify you via a phone call from our customer support team and they ...

• What You Receive Is, what You Pay For?

  At the time of delivery, we advise you to kindly check every item as in the invoice. Please report any missing item that is invoiced. As a benefit to our customers, if you are not available at the time of order delivery or you haven’t checked the ...

• How will the delivery be done?

  We handle the delivery through our dedicated in-house riders and for a few stores it's handled by the store themselves. Our team is committed to ensure that you have a smooth and timely delivery experience.

• What are the time slots to schedule a delivery?

  At the moment, there are no dedicated time slots. NowNow app provides on-demand delivery service. Once the order is accepted, it will be delivered within the promised delivery time mentioned on the application.

• How do I change the delivery address?

  You can change your delivery address from the nownow App. Click on the “Deliver to” dropdown on the top left corner of the app to select or add a new address. Changing the delivery address for an order is only possible before placing the order. If ...