How do I change the delivery address?
You can update your delivery address directly from the NowNow app. Hereโs how ๐
๐ Before placing the order:
๐ After placing the order:
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Address changes may be possible if the new address is within the same delivery zone
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This isnโt guaranteed โ please contact our customer service team through the app as soon as possible to check if it can be updated
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How will the delivery be done?
Deliveries on NowNow are handled by: Our dedicated in-house riders ? Or, in some cases, by the store's own delivery team Either way, we’re committed to making sure your order reaches you smoothly and on time ⏱️?
What are the time slots to schedule a delivery?
NowNow is an on-demand delivery service, so there are no fixed time slots to choose from. Once your order is accepted, it will be delivered within the promised delivery time shown on the app at checkout ?? You can track your order live in the app ...
Will someone inform me if my order delivery gets delayed?
We always aim to deliver your order within the promised time ⏱️ However, delays may occasionally happen due to high order volumes or other unforeseen circumstances. If a delay occurs, you’ll be notified through the app or by our customer support team ...
What You Receive Is, what You Pay For
At the time of delivery, we recommend checking each item against the invoice ? If any invoiced item is missing, please report it immediately to the delivery partner. ? Can’t check at delivery? No worries — if you weren’t available or didn’t verify ...
When will I receive my order?
Once you place your order, you’ll be taken to the order confirmation screen, where the expected delivery time is clearly shown ⏱️? You can also track your order live in the app for real-time updates.