Delivery Related NowNow
What are the time slots to schedule a delivery?
At the moment, there are no dedicated time slots. NowNow app provides on-demand delivery service. Once the order is accepted, it will be delivered within the promised delivery time mentioned on the application.
What are the store timings on the nownow app?
Each store has it's respective operating hours and the availability of the store changes automatically on nownow app as per the timings. Orders received before store closure are fulfilled within the delivery promise.
What You Receive Is, what You Pay For?
At the time of delivery, we advise you to kindly check every item as in the invoice. Please report any missing item that is invoiced. As a benefit to our customers, if you are not available at the time of order delivery or you haven’t checked the ...
Will someone inform me if my order delivery gets delayed?
We do our best to fulfill the orders within the promised time. However, a delay may occur due to a high influx of orders or other unforeseen circumstances. In such cases, we will notify you via a phone call from our customer support team and they ...
Do you deliver in my area?
You will be able to browse and check the availability of stores based on your saved address/area. Only those stores will be visible to you that deliver in your address/area. We are constantly working on expanding our services to cover as many areas ...
How do I change the delivery address?
You can change your delivery address from the nownow App. Click on the “Deliver to” dropdown on the top left corner of the app to select or add a new address. Changing the delivery address for an order is only possible before placing the order. If ...
How will the delivery be done?
We handle the delivery through our dedicated in-house riders and for a few stores it's handled by the store themselves. Our team is committed to ensure that you have a smooth and timely delivery experience.
How are the fruits and vegetables weighed?
Every fruit and vegetable varies a little in size and weight. While you shop we show an estimated weight and price for such products based on kilogram weight. At the time of delivery, we weigh each item to determine the final price. This could vary ...
How are the fruits and vegetables packed?
Fresh fruits and vegetables are handpicked, cleaned, and packed in the respective merchant packaging (if available) and then into the nownow branded bags. We ensure hygienic and careful handling of all the products that you order
When will I receive my order?
Once you have placed an order, you will be taken to the order confirmation screen where you can see the expected time of delivery.