Would I be charged with 1 AED fee every time I place an order?

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• Why am I being charged with 1 AED pre-authorization fee? How would it be refunded?

  For us to save the payment method on your profile and to provide you with a seamless experience for all future orders, we pre-authorize your added payment method (ApplePay or Credit/Debit card) only once for an amount of 1 AED, which will be reversed ...

• What is Service Fee?

  The service fee is 3.5% of your final order value with a minimum of AED 2 and capped at AED 5 and helps support the platform to improve the overall experience while covering operating costs, including adding new features, packaging costs and customer ...

• What if one or more item(s) are cancelled from the order by the merchant, would I still be charged with the delivery fees?

  Yes, as the delivery fee is charged basis how far you are from the store.

• What is delivery fee?

  The delivery fee is variable, based on your location, and how far you are from the store.

• How can I add or delete my card info from the nownow account?

  Adding a new payment card: You are required to save a payment method (ApplePay or Credit/Debit card) on your account (saved securely by the payment provider) under the payment methods section in My Account. You can save multiple cards to place an ...