When and how can I cancel an order?

• Related Articles

• Is there any minimum order value?

  The minimum order value is dependent on each store and would be visible on the store's homepage and at the checkout.

• How do I check the current status of my order?

  Once you’ve placed an order, you’ll be notified as your order progresses. To check the status, you can click on the 'Orders' tab on the nownow app. You’ll be able to see the status of each item within your order.

• How do I add or remove products after placing my order?

  Once you have placed your order, we cannot add any new item to it b

• How do I check which items were not available from my order? Will someone inform me about the items unavailable in my order before delivery?

  You can track the status of all items in your order through the ‘Orders’ tab on the nownow app. Yes, we send out an app notification and also an email in case there is any item(s) canceled by the merchant. For any replacement of items, you will be ...

• Can I re-order the same items that I had purchased previously from a store?

  Yes, you can easily re-order the items that you had previously purchased from a store. Just go to the "Orders" tab and you would be able to see a "Reorder" button on the bottom right for each order in your history. Click on the button and it will ...