This fee is 5% of your order value and helps support the platform to improve the overall experience while covering operating costs, including adding new features, and customer service.
You’ll see the fee clearly displayed at checkout
The delivery fee is dynamic — it depends on your location and the distance between you and the store ?? You'll always see the exact delivery fee on the checkout screen before placing your order, so there are no surprises. We aim to keep delivery ...
The Small Order Fee allows you to place an order below a store’s minimum order value by paying a small additional fee and this will be visible on the checkout page on the App. ? Important Notes: You’ll see the fee clearly displayed at checkout if ...
No — the 1 AED/SAR pre-authorization fee is charged only once when you save a new payment method ? After that, your future orders will be charged only for the items that are shipped and delivered, with any cancellations or replacements adjusted ...
To help save your payment method (Apple Pay or Credit/Debit card) for faster checkouts in future orders, we do a one-time pre-authorization charge of 1 AED/SAR ? This is not an actual charge — it’s a temporary hold that gets immediately reversed ...