Yes — the delivery fee is based on the distance between you and the store, not the number of items in your order. So even if a few items are cancelled by the store, the delivery fee will still apply.
This fee is 5% of your order value and helps support the platform to improve the overall experience while covering operating costs, including adding new features, and customer service. You’ll see the fee clearly displayed at checkout
The Small Order Fee allows you to place an order below a store’s minimum order value by paying a small additional fee and this will be visible on the checkout page on the App. ? Important Notes: You’ll see the fee clearly displayed at checkout if ...
There are no hidden charges — but in addition to the product price, you may see: Delivery/shipping fee Packaging cost (if applied by the store) VAT, which is already included in both delivery and merchant invoices, as per UAE regulations ✅ A full ...
The delivery fee is dynamic — it depends on your location and the distance between you and the store 🚚📍
You'll always see the exact delivery fee on the checkout screen before placing your order, so there are no surprises.
We aim to keep delivery charges fair while ensuring fast and reliable service.