Is it possible to order an item which is out of stock?

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• What happens if item(s) I ordered are out of stock?

  While we strive to fulfill all items in your order, some may be unavailable due to factors beyond our control. In such cases, we offer a Replacement process: Replacement Options: You’ll receive a notification via app, SMS, and an IVR call within 5 ...

• How do I add or remove products after placing my order?

  Once your order is placed, we cannot add or remove items from the existing order. However, in the rare case that an item is out of stock and the merchant suggests a replacement, you can choose to accept or reject the replacement. You may also have ...

• Is it possible to view the item(s) while a store is closed?

  Yes, you can still add items to your cart even when the store is closed. Once the store opens, you can proceed to checkout and place the order. We try our best to ensure that the updated price and availability of products are reflected when you ...

• How do I check the current status of my order?

  Once your order is placed, you will receive notifications as it progresses ? To check the status, simply go to the ‘Orders’ tab in the NowNow app ?. You’ll be able to see the status of each item in your order.

• How do I check unavailable items in my order?

  You can track the status of all items in your order through the ‘Orders’ tab on the NowNow app. If any item(s) are cancelled by the merchant, we will notify you via app notification and email. If there’s a replacement, you will also be notified ...