Is it possible to order an item which is out of stock?

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• What happens if item(s) that I ordered is not available/out of stock?

  Our aim is to ensure that all the item(s) from your order are fulfilled by our merchants however, due to certain uncontrollable factors; there is a possibility that some item(s) from your order might get cancelled. To handle such scenarios, we have ...

• Is it possible to view the item(s) while a store is closed?

  Yes, you can now add items to your cart even while the store is closed and once the store is open, you can checkout and place the order. We try to ensure the updated price and availability of the products reflect at the time of checkout.

• How do I check the current status of my order?

  Once you’ve placed an order, you’ll be notified as your order progresses. To check the status, you can click on the 'Orders' tab on the nownow app. You’ll be able to see the status of each item within your order.

• How do I add or remove products after placing my order?

  Once you have placed your order, we cannot add any new item to it b

• How do I check which items were not available from my order? Will someone inform me about the items unavailable in my order before delivery?

  You can track the status of all items in your order through the ‘Orders’ tab on the nownow app. Yes, we send out an app notification and also an email in case there is any item(s) canceled by the merchant. For any replacement of items, you will be ...