If I pay by credit card how do I get the amount back for items not delivered?

If I pay by credit card how do I get the amount back for items not delivered?

If we are not able to deliver all the item(s) from your order and some item(s) are cancelled by the merchant, there is no need to worry as you would be charged only for the items that were shipped. 

  

We don’t charge you when an order is placed. We will authorize and capture the amount only after the order is shipped. The amount for any replacement accepted for an item (it might be of a lower or higher value) or for any item that was cancelled by the merchant will be adjusted on the final order value and the payment authorization request would be initiated to your bank only for the delivered products. 

  

Your account/bank statement would reflect the amount charged for the items that were shipped. 

  

If you were charged incorrectly, please reach out to our customer support team and we will help you out to refund any extra charge.  

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