I'm not able to log in or receive the OTP. What should I do?

I'm not able to log in or receive the OTP. What should I do?

If you're not receiving the login OTP, try the following:

  1. ✅ Make sure your mobile number is correct and in the proper format

  2. 🔁 Tap on “Resend OTP” if it doesn’t arrive within a few seconds

  3. 📲 Ensure you’re using the latest version of the NowNow app

If the issue still persists:

💬 Contact our support team via chat:

  1. Open the NowNow app

  2. On the login screen, tap ‘Need Help?’ or ‘Chat Support’

  3. Share the issue — our team will help you resolve it quickly

📌 Note: If you're not receiving an OTP from your bank (for payments or verification), please reach out to your bank directly for assistance.

    • Related Articles

    • How do I check the current status of my order?

      Once your order is placed, you will receive notifications as it progresses ? To check the status, simply go to the ‘Orders’ tab in the NowNow app ?. You’ll be able to see the status of each item in your order.
    • What happens if item(s) I ordered are out of stock?

      While we strive to fulfill all items in your order, some may be unavailable due to factors beyond our control. In such cases, we offer a Replacement process: Replacement Options: You’ll receive a notification via app, SMS, and an IVR call within 5 ...