I'm not able to log in or receive the OTP. What should I do?
If you're not receiving the login OTP, try the following:
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✅ Make sure your mobile number is correct and in the proper format
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🔁 Tap on “Resend OTP” if it doesn’t arrive within a few seconds
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📲 Ensure you’re using the latest version of the NowNow app
If the issue still persists:
💬 Contact our support team via chat:
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Open the NowNow app
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On the login screen, tap ‘Need Help?’ or ‘Chat Support’
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Share the issue — our team will help you resolve it quickly
📌 Note: If you're not receiving an OTP from your bank (for payments or verification), please reach out to your bank directly for assistance.
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How do I check the current status of my order?
Once your order is placed, you will receive notifications as it progresses ? To check the status, simply go to the ‘Orders’ tab in the NowNow app ?. You’ll be able to see the status of each item in your order.
What happens if item(s) I ordered are out of stock?
While we strive to fulfill all items in your order, some may be unavailable due to factors beyond our control. In such cases, we offer a Replacement process: Replacement Options: You’ll receive a notification via app, SMS, and an IVR call within 5 ...