How do I raise a claim under the Delivery or Quality Guarantee?

How do I raise a claim under the Delivery or Quality Guarantee?

If you face any issues with the price, quality, or delivery of your order, we’re here to help.

Please follow these steps to reach our customer support team:

  1. Open the NowNow app

  2. Go to the ‘Orders’ tab

  3. Select the order you're facing an issue with

  4. Tap on ‘Chat Support’
    → Share the details of the issue with our team

We'll review your claim and take every possible step to make it right.