You can track the status of all items in your order through the ‘Orders’ tab on the NowNow app.
If any item(s) are cancelled by the merchant, we will notify you via app notification and email. If there’s a replacement, you will also be notified through the app and our customer service team.
Open the NowNow app
Go to the ‘Orders’ tab
Tap ‘Chat Support’
→ Our team will assist you with more details regarding any unavailable items or replacements.