You can track the status of all items in your order through the ‘Orders’ tab on the nownow app. Yes, we send out an app notification and also an email in case there is any item(s) canceled by the merchant. For any replacement of items, you will be notified through the app and also by our customer service team
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Articles in this section
- What happens if item(s) that I ordered is not available/out of stock?
- When and how can I cancel an order?
- How do I check which items were not available from my order? Will someone inform me about the items unavailable in my order before delivery?
- How do I check the current status of my order?
- Is it possible to order an item which is out of stock?
- How do I add or remove products after placing my order?
- Is it possible to view the item(s) while a store is closed?
- Can I re-order the same items that I had purchased previously from a store?